Privacy Policy

Welcome to MRCP Back Benchers, operated by Medicoz Backbenchers (30, B Block, Satellite Town, Gujranwala, Punjab, Pakistan). We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store and protect your information when you use mrcpbb.com and purchase our medical educational services.

1. Information We Collect

• Personal Data: Name, professional credentials, email address, phone/WhatsApp number, country, and billing details.
• Transaction Data: Details of payments processed. All financial transactions are processed securely through our verified payment gateway partners. We do not store credit card or debit card numbers on our servers.
• Usage Data: Technical details such as login logs, IP address and approximate geolocation, browser and device type, video viewing activity, and question-bank / mock-exam usage.

2. How We Use Your Information

Your personal data is processed strictly for administrative and educational purposes, including:

• Completing course enrollments and managing portal, QBank and mock exam access;
• Processing secure payments through accredited merchant gateways and issuing invoices and receipts;
• Delivering transactional emails, live study schedules and course updates, and adding you (with your consent) to batch WhatsApp study groups;
• Applying dynamic security watermarks (containing your email / User ID) to protect copyrighted content from unauthorized redistribution;
• Maintaining service delivery and access records for fraud prevention and dispute resolution;
• Complying with legal and regulatory obligations.

3. Data Sharing

We do not sell or lease user information to third-party advertisers. Data is shared only with service providers strictly necessary to operate this platform — hosting providers, video streaming infrastructure, email delivery services, and licensed payment gateways — each bound to process data only for the purpose provided.

4. Data Security

We apply industry-standard SSL/TLS encryption, hashed credentials, and restricted administrative access protocols to prevent loss, misuse or interception of user information.

5. Data Retention

Account and usage records are retained for the duration of your enrollment and thereafter as required for legal, accounting and dispute-resolution purposes, after which they are deleted or anonymized.

6. Your Rights

You may request access to, correction of, or deletion of your personal data (subject to legal retention requirements) by emailing contact@mrcpbb.com. We respond to privacy requests within 7 business days.

7. Cookies

Our portal uses session cookies to keep you securely logged in while using the Q-Bank and attempting mock examinations. You can manage cookie preferences in your browser settings; disabling session cookies may prevent portal login.

8. Contact Information